I’m creating this opportunity to thank you and your staff for the great service provided on the occasion of my Mom’s recent move from Charlestown, NH to Bradenton, FL. These are challenging events, and the extra effort was greatly appreciated.
We are mindful it takes a team to insure success, but wish to particularly acknowledge
• Michelle Schreckengost who did a great job coordinating this project, including staying late the evening we
delivered our automobile for transport – she remained with us until our return ride arrived.
• Ken Schofield who made the quoting process smooth and efficient, which was especially important to my Mother.
• Bill & Linda who worked very hard to load, transport and unload our shipment. They, and the gentleman who worked with Bill in Charlestown, displayed commitment to the task at hand and handled our household goods with care and consideration.
It can be argued everyone was simply doing their job, but in fact this group exceeded that definition.
We live in very competitive times and most of us are quick to complain when performance is less than expected; therefore it is only fair that we pause to recognize a job well done. Please convey these thoughts to all involved.