In the market for a certified moving company that will give you the best customer service, overall value for your money, and the most efficient transportation and delivery? In researching your moving company, you’ve probably come across tons of options – probably to the point of the entire search process getting a little overwhelming at times!
If you’re feeling a bit stuck in your search and need a bit more guidance on how best to choose a moving company and how to best understand the online moving quotes you’ve been given, continue reading for our best tips.
If you’re just starting out in the process of looking for a professional moving company, you might not even know where to start to find a company that could work for you. However, don’t worry! You’ve come to the right place for insight into the process.
When first researching movers, don’t just type movers into a search engine and go in blind. Instead, create a list of requirements you’ll have for your movers and what specialty services you might need. This especially goes for large households, local or long-distance moves, or moves that involve unique items or ones that require a special area of expertise or specialized skill sets to move safely.
Making a list of what you’re looking for in a moving company will not only let you narrow down any potential contenders easily but will let you also have a more narrowed focus in your search to start with.
After you’ve made a list of what you’re looking for in a moving company, set your budget. This is one of the most important things you can do before your moving process begins, and will help you to keep your expectations realistic and to avoid being overcharged. Having a set budget will also help you avoid possibly overspending on services or eliminating companies that might overcharge you.
When talking to a prospective company, don’t forget to inquire as to whether or not they’re upfront with all of their service charges, or about the possibility of hidden fees. If they don’t want to answer you definitively about this, avoid them. You never want to have any unwelcome fees that can throw off your move or your budget.
After drafting your requirements and setting a budget, go through the reviews of the companies that have met these past parameters to see what the overall customer sentiment on their services might be. Don’t just go through the reviews on a company’s site either, as these can be easily moderated or deleted if unfavorable. Instead, go on third-party review sites like Yelp, Google Reviews, or the Better Business Bureau.
Remember, if there’s an outlying poor review on a company’s profile, don’t discount them just yet. If the overall customer experience from them is positive, odds are it could be just a fluke occurrence or that there was a disagreement between the customer and the company. Remember, no one can be perfect all of the time!
Go through reviews and see not only how past customers rate the service, care, and delivery of their items. See how companies react to different reviews and how they uphold their service standards as well.
After going through customer reviews, don’t forget to look at a company’s professional ratings. Look up their USDOT number to ensure that they’re federally registered and licensed as professional movers, and have the licensing to work across state lines or internationally. If a company doesn’t have its USDOT number listed or you can’t find a record of them anywhere, avoid them – this could be a sign of a moving scam.
Once you’ve jumped through all of these moving hoops, it’s time to shop around to the remaining moving company contenders to find the best value for your money. When making a cost comparison or shopping around for moving quotes in general, never just blindly go for the company that offers the lowest price – especially if it’s one suspiciously lower than the other ones you’ve seen. If it seems too good to be true, it probably is – and could be a moving scam!
For the other competitive pricing estimates you receive, you’ll want to examine not just the price but the moving services you’ll receive and the quality of experience you’ll get from each moving company you talk to. If a company offers you a low quote but hasn’t wanted to answer your questions (or just has poor customer service in general), it might not be wise to go through with their services. After all, if they’re not giving you good service now, odds are it will only worsen once they’ve gotten your money!
When shopping around for online moving quotes, you should also consider the following aspects:
Is this quote in-person or online only?
In-person quotes are more accurate and an industry standard. If a company refuses to give you a free in-person quote and will only do so online (or tries to charge you for a quote), run!
Is this quote binding?
Only binding moving quotes secure your price and ensure that you won’t get any surprise charges later on.
Are there any additional fees?
As we mentioned before, make sure that the quote you receive includes everything involved in your move.
Is insurance factored into your quote?
Your moving company should always include base liability insurance in your moving quote but might offer additional protection for an added fee.
How many quotes have you gotten?
Try to get a moving quote from at least 3 companies before making a decision. This will let you be more informed and get the best deal!
When shopping around for movers, you not only want to go with the company that will get your items to you the fastest, but also the one that will give you the best customer service and who will treat your items with the utmost care and attention to detail. So which company can give you all of these factors in one?
See what Ray the Mover can do for you and your household today. With many decades of expertise and experience on our side and countless happy customers, we’re confident that we can give you the best moving experience possible. Contact us to learn more or to get a free quote!